Thursday, July 1, 2010

Treasury Management Lockbox Manager - Indianapolis HQ Bank

As larger, regional banks continue to struggle, business banking customers are migrating to smaller banks. These smaller banks are responding by upgrading their capabilities to handle expanded business banking products and services. Treasury Management products is one area where we see smaller, community banks growing.

We are currently working with an Indiana headquartered bank that is implementing a major Treasury Management software upgrade and service expansion to enhance their product offering to current and new business banking customers. Here is a new job description for another position related to this upgrade and expansion:

Job Title: Lockbox Processing Manager

Reports to: Treasury Management Services Manager

1. Summary: The incumbent is responsible for supervising a staff of Lockbox
Processing Coordinators and performing the daily processing of lockbox
remittance for wholesale lockbox clients. Independent judgment is required to
plan, prioritize, and organize diversified workload.

2. Essential Functions: This information is intended to be descriptive of the key responsibilities
of the position. The following examples do not identify all duties performed by any single
incumbent. The job description is subject to change as the needs and requirements of the job
change, or otherwise as the Bank deems appropriate.
♦ Supervise workflow for all operators and write staff performance reviews
♦ Performs daily and periodic functional duties for lockbox processing in
accurate fashion on a timely basis
♦ Maintain client database and lockbox processing software and hardware
♦ Track processing errors and authorize adjustments to client accounts
♦ Act as liaison to post office for lockbox client caller service boxes
♦ Manage lockbox courier route
♦ Provide the initial point of contact for facility related issues at the site of
Lockbox operations
♦ Provide the highest level of customer support, both to internal and external
clients.


3. Additional Responsibilities: Special projects as assigned by the FVP Treasury
Management.

Required Education, Experience, and Skills:
♦ High school diploma or equivalent
♦ Minimum of 3 years experience working in treasury management in
banking
♦ Ability to work under deadlines
♦ Basic knowledge of debit/credit and payment/bill processing
♦ 10-key proficiency (minimum 4,000 kph)
♦ Attention to detail
♦ Prior supervisory experience
♦ Excellent customer service skills
♦ Ability to interpret data and problem solve
♦ Computer proficiency
♦ Proven verbal and written communication skills

5. Physical Requirements: Include the ability to:
♦ Good manual dexterity and hand/eye coordination
♦ Express or exchange ideas by means of the spoken word.
♦ Perceive the nature of sounds with or without correction.
♦ Visually identify and distinguish between various documents and
currency.
♦ Ability to lift 20 lbs.

6. Equipment Used: Computer, 10-key, printer, telephone, fax machine, and
photocopier.

7. Supervisory Requirements: This position has direct supervisory responsibilities.

8. Working Conditions: Office environment.


NOTICE
1. This job description in no way states or implies that these are the only tasks to be performed by the
incumbent occupying this job. The incumbent will be required to follow any other instructions and to
perform any other job-related duties.
2. Requirements are representative of minimum levels of knowledge, skills, and/or abilities. To perform this
job successfully the incumbent will possess the abilities and aptitudes to perform each task proficiently.
3. Ability means to possess and apply both knowledge and skill.
4. This job description describes the minimum selection requirements to qualify for the job. However,
promotion and other employment decisions are also based on Bank needs, being in good standing, fully-
competent performance, and other nondiscriminatory issues.
5. This job description does not create an employment contract, implied or otherwise, other than an "at will"
employment relationship.


Career Solutions Group, Inc was founded in 1995 and focused on Indiana headquartered companies, offering project staffing / recruitment process outsourcing solutions or executive search / talent selection consulting services. Steven Fero is founder and President of the firm, located at 55 Monument Circle in Indianapolis, phone number (317) 466-9740. The new web site is http://www.careersolutionsindy.com/ which replaces the old csgsearch.com web site.

6 comments:

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