Wednesday, September 30, 2009

How do you find an executive recruiting firm?

The origin of most of the client companies of Career Solutions Group can be traced a recommendation or a referral, usually from another client company.  When I have thought about how executives in companies engage executive recruiting consultants or select an Indianapolis executive recruiter, it always seems most likely that is a word-of-mouth process, validated by a network of business references.

But, might some companies or executives do some raw research first like Googling to see what firms come up?  They could start by searching for keywords like: 

executive recruiting indianapolis

executive recruitment firm indianapolis

executive search indianapolis

indianapolis recruiting firms

Many of the executives that have hired our firm in the past are late-comers to the technology revolution.  Sure they are smart people and have become IT savvy, but they're not early adapters.  I'm not sure that they think "search the web" before they think "call a friend".  But, that's what we're trying to discover through our blogging service with Compendium Blogware.

When I Google some of these keywords, there are lots of individual recruiter profiles, human resource job postings, a couple competing firms, and here are some interesting things that I found:

Find Executive Search
http://findexecutivesearch.com/indianapolis
This site lists Career Solutions Group with about ten other Indianapolis area firms.  But, it "features" a firm in Austin, Texas.  Honestly, I know nothing about this site or who they are.

IndyLinks.com
http://www.indylinks.com/Employment-Jobs/Personnel_Services/index.html
This site also lists our firm, but again I've never heard of the site.  Apparently, it's some sort of Indianapolis search engine.

BestHeadhunters.com

http://www.bestheadhunters.com
This site comes up but you've got to register to see any information.  I'm not going through that and don't think a potential client would either.

Over the next few weeks, we'll continue our search of executive search keywords on the web to try to discover what content our current and prospective clients might search for.

CEO, Investment & Insurance Division - Indianapolis


POSITION:    CHIEF EXECUTIVE OFFICER
                             INVESTMENT & INSURANCE DIVISION
GRADE:              X
FLSA:           EXEMPT
LOCATION:      MAIN CENTER FACILITY

PURPOSE:
The primary purpose of this position is to fulfill our Member’s First Pledge of Valued relationships, Trusted Solutions.  One of the primary means to achieve this end is to develop a highly effective team of employees and developing each employee to their highest potential through coaching and leadership.  Is responsible for ensuring that outstanding service is delivered to both internal and external members.  A key component of this service to external members is to ensure each employee identifies members’ financial needs and suggests appropriate Company solutions.

Provides overall leadership, vision, and cohesiveness for the Company investment services, insurance services, and other DIVISION programs. Utilizing a thorough understanding of the financial services and insurance industry and its future trends, works to achieve financial soundness, competitive products, and customer satisfaction.  Directs the development, implementation, marketing and administration of key services and strategies, effective and efficient processes, technological solutions, and staff development.  Empowered to act as the Director of the Investment Service and Insurance Services channel for Company and to manage all strategic and operational aspects of the business.  Coordinates the cooperative effort with the Company CEO to maximize member referrals.

DUTIES AND RESPONSIBILITIES:
•    Develop each employee to their highest potential by identifying their areas for improvement and appropriately coaching, training or correcting the employees’ performance.
•    Recognize employees who perform at a high level.
•    Hold employees accountable for their performance, attitude and behavior.
•    Meet with each employee monthly to review previous month’s performance, set goals for upcoming month’s performance and develop plans to improve employee’s performance.
•    Responsible for exceptional member service to every member, every time by ensuring employees deliver consistently high quality service to both internal and external member that is in alignment with our Service Promises.
1.    I promise to make it easy to do business with us.
2.    I promise to treat you as an honored guest
3.    I promise to take ownership of your request
4.    I promise to maintain the privacy of your account information
5.    I promise to respond to your requests in a timely manner.
6.    I promise to identify your needs and suggest a solution that will improve your financial life.
7.    I promise to show my appreciation for allowing me to serve you.
•    Ensure that the organization meets sales and service goals as established by the Company.
•    Demonstrate enthusiastic support of corporate mission, core values and long term objectives.  Performs job duties within our bylaws, regulations, Board of Directors policies, established internal and external service standards and our work procedures.
•    Train and supervise staff. Assign, direct, coordinate and review work performed by staff.


Leads and is a key participant in defining vision and direction for the investment services, insurance services and other DIVISION services offerings.  This includes strategic business planning, products and services, investments, technology, and pricing.  Provides the analytical and financial expertise to enable the team to define and assess issues successfully.  Researches and monitors financial market and industry trends.  Collaborates with the senior management team of the Company in communicating the vision, strategy, and objectives of the investment and insurance services channel through all levels of the organization.

Drives the development of effective business policies that are in accordance with government regulations.  These include the key areas of financial, insurance and other DIVISION approved products.  Using a solid understanding of these key areas manages and directs the implementation of policies and procedures.

Provides the Board of Directors with financial results, targets, key performance factors, and analyses of critical issues.  Proactively tracks business situations to alert the Board to potential areas of concern and to potential changes from intended business results.

Develops and manages business plans and annual budgets for the investment services, insurance services and other DIVISION services.  Ensures that pricing and expenses are consistent with business financial goals.  Analyzes new product and service opportunities and participates in decisions regarding their implementation.  Ensures that product and service strategies are consistent with the organization's business direction.

Ensures effective and efficient business procedures and processes.  This includes the development and administration of systems and data bases.  Directs compliance with federal and state regulations, insurance underwriters, and REGULATORY AGENCY guidelines.  Promotes total quality as an integral part of all processes within the company's office.   Leads efforts in continuous process improvements.  Ensures the effectiveness of business controls through review, analysis, and verification.  Has overall ownership for smooth operation of business services provided to customers.

Creates and maintains an environment where high morale, cooperation, employee self-motivation, and professionalism may be achieved; maintains staff focus on quality and customer satisfaction; ensures customer awareness of products through education/member seminars, advertising/marketing materials, and promotional programs.

Fully responsible for all aspects of the performance of the directly reporting team and each of its members.  Recruits, selects, trains, appraises performance, and administers salaries of reporting employees; determines assignments and changes employee status in accordance with company policy and in order to maximize short and long term results.  Ensures that company staff has current position descriptions and are given frequent feedback and coaching on their performance, as well as timely performance evaluations.

Manages the interactions with all regulators and examiners – both internal and external – in conjunction with the investment services, insurance services and other DIVISION services offerings to members.

Defines and drives the implementation of major initiatives on a collaborative basis with the management team. Also includes new concepts and solutions, such as products and services, technology, etc.

The above statements are intended to describe the general nature and level of work being performed by incumbents.  They are not intended to be an exhaustive list of all responsibilities, duties, and skills required by all incumbents.  Incumbents may perform other duties as assigned.


SUPERVISORY CONTROLS:

The CEO works under the general supervision of the DIVISION Board of Directors. All duties must be performed under the DIVISION bylaws, appropriate regulations, state and federal law.

The CEO provides direct supervision over staff directly assigned to the company’s investment and insurance services and any future services that may be provided by the company’s Company Service Organization (DIVISION).



DESIRED EDUCATION and EXPERIENCE:
o    Minimum of a bachelors degree in Business Administration or have equivalent experience
o    Broad and complete knowledge of insurance, investing and financial planning experience
o    Company, financial services organization and financial institution experience
o    Licensed in one or more of the following:  NASD Series: 6, 7, 24, 63, 65;
o    State of Indiana Insurance License: life, health, property and casualty.
o    Must be able to interact effectively with employees, members and officials with tact and diplomacy; should be able to communicate well in writing and verbally; must have the quality of engendering enthusiasm, confidence and loyalty of staff and confidence and respect of officials and members.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The work requires physical mobility within the work area and travel locally and infrequently to other areas within the United States.  Because of the wide scope of responsibilities, position is subject to occasional high mental and physical stress.  Work is performed in an office or meeting room environment but requires frequent hands-on involvement throughout the entire Company.

August 2009


Career Solutions Group Inc. has been a retained Indianapolis search firm and Indianapolis executive recruiting firm since 1995, providing national corporate recruiting, exectutive search Indianapolis, corporate recruiting strategy, custom recruiting services, talent recruitment, talent acquisition strategy, talent selection, talent recruitment, talent strategy, custom recruiting solutions, and executive recruiting primarily to Indiana headquartered companies with up to 500 employees.

Portfolio Manager, Boutique Wealth Mgmt Firm - Indianapolis

General Position Summary:
This individual will be an experienced investment portfolio manager with a minimum of 10 years of industry experience.  This individual will be a team member in the Investment Management Services group of the company.

THIS INDIVIDUAL MUST BRING A MINIMUM OF $10M IN INVESTMENT ASSETS TO THE FIRM WITHIN TWELVE MONTHS.

Client consultative experience is required.  This person should have extensive portfolio management and research experience.  This person must be comfortable with and support investment diversification, use of mutual funds and equities, and an aversion to market timing strategies.  Someone having strong experience in equities would be a plus, as would knowledge of alternative investments such as derivatives, hedge funds, or private equity.

Position Responsibilities:
This individual will actively manage client investment portfolios based upon each client’s approved investment plan.  Meeting with clients on at least a quarterly basis, this Portfolio Manager will develop unique investment plans that are specific to each client utilizing the Investment Management Service.  As a member of the investment management team, this person will actively participate in investment research and selection for the company’s client portfolios.  

On at least a quarterly basis, Portfolio Managers will meet with investment management clients to discuss, review, and critique client investment plans.  Additionally, this person will participate as a part of the investment management team with two other Portfolio Managers and other support personnel.  

Working with the financial planning staff on client accounts, involvement in marketing the investment management services of the company, and pursuing new client relationships directly will be part of this person’s responsibilities.  There will be no requirement that this person transfer business or accounts from a previous employer.  However, special consideration may be given to candidates who could bring a portfolio of clients with them to the company. Business development activities could be a long-term responsibility for this person.


______________________________________

Career Solutions Group Inc. has been a retained Indianapolis search firm and Indianapolis executive recruiting firm since 1995, providing national corporate recruiting, exectutive search Indianapolis, corporate recruiting strategy, custom recruiting services, talent recruitment, talent acquisition strategy, talent selection, talent recruitment, talent strategy, custom recruiting solutions, and executive recruiting primarily to Indiana headquartered companies with up to 500 employees.






Qualifications:

•Minimum of 10 years of active investment portfolio management experience is preferred.  Consideration will be given to appropriately experienced candidates with less experience.

•Must have strong written and verbal communications skills, as well as, computer skills with MS Office products.

•A strong preference will be given to candidates with a CFA designation or advanced degree with specialization in investment management.

•A documented track record of successful investment selection should be available for review or discussion.

Monday, September 14, 2009

Banking Center Manager position - High Deposit Branch - Indianapolis

We are looking for a very experienced Banking Center Manager to lead a high deposit branch (need experience with at least a $25+ million deposit branch).  Managers who have a reputation for providing high level customer service and going the extra mile for clients are the best fits for this position and with this bank.  Service is far more important to this bank than sales.

The following is a very basic job description.  Please email (srfero@csgsearch.com) or call (317-466-9740) if you have questions or interest in this position:



Career Solutions Group Inc. has been a retained Indianapolis search frim and Indianapolis executive recruiting firm since 1995, providing national corporate recruiting, exectutive search Indianapolis, corporate recruiting strategy, custom recruiting services, talent recruitment, talent acquisition strategy, talent selection, talent recruitment, talent strategy, custom recruiting solutions, and executive recruiting primarily to Indiana headquartered companies with up to 500 employees.

Board Member - Medical Device Manufacturer

We are looking for a board member for a $450 million medical device manufacturer who would be able to attend four, half-day board meetings a year and participate in most of the monthly operational calls, which typically last 45 minutes.  

An ideal board member would have strengths in sales and marketing selling technical / high performance products to large OEMs.  

Could also have worked in a CEO/ GM/ consulting capacity where they helped develop and execute a growth strategy.  

Experience in manufacturing or industrial products a must, with a background in medical sales and/or regulated industries highly desirable.  

The position pay $2,500 per quarterly meeting plus all travel expenses to and from board meetings.

If you are interested in this opportunity and have executive level medical device manufacturer leadership experience, please email (srfero@csgsearch.com) or call (317-466-9740) Steve Fero for more information or to submit a resume or bio.

Career Solutions Group Inc. has been a retained Indianapolis search frim and Indianapolis executive recruiting firm since 1995, providing national corporate recruiting, exectutive search Indianapolis, corporate recruiting strategy, custom recruiting services, talent recruitment, talent acquisition strategy, talent selection, talent recruitment, talent strategy, custom recruiting solutions, and executive recruiting primarily to Indiana headquartered companieswith up to 500 employees.

Electronic Banking Specialist position - Indianapolis

We are initiating a search for a long-time, locally headquartered, retained client who has created a new position for an additional Electronic Banking Specialist.  The position requires basic knowledge of online banking processes and mandatory experience with consumer customer service / IT technical support with the public.  The job description is below:



Please email a resume (srfero@csgsearch.com) if you have an interest in this position.

Career Solutions Group Inc. has been a retained Indianapolis search firm and Indianapolis executive recruiting firm since 1995, providing national corporate recruiting, exectutive search Indianapolis, corporate recruiting strategy, custom recruiting services, talent recruitment, talent acquisition strategy, talent selection, talent recruitment, talent strategy, custom recruiting solutions, multi-service recruiting firm, Indianapolis recruiter, and executive recruiting primarily to Indiana headquartered companieswith up to 500 employees.

Corporate Accounting Clerk - Downtown Indianapolis

This is a permanent position.  We are looking for an experienced Accounting Clerk who has worked in the Corporate Accounting Department of an Indianapolis headquartered large private corporation or public company.  This company has a double digit growth rate and very low turnover.  The job description is below:



Rather than taking a national executive recruiter or national excutive headhunter or national executive search recruiter approach to filling this position, we are focused on recruiting and career placement Indianapolis downtown so no relocation or change in commute will occur. Career Solutions Group Inc. has been a retained Indianapolis search firm and Indianapolis executive recruiting firm since 1995, providing national corporate recruiting, exectutive search Indianapolis, corporate recruiting strategy, custom recruiting services, talent recruitment, talent acquisition strategy, talent selection, talent recruitment, talent strategy, custom recruiting solutions, and executive recruiting primarily to Indiana headquartered companies with up to 500 employees.  If you have interest in his position, please send a resume to srfero@csgsearch.com.

IBJ - Economy Pushes Execs Into Small Firms

hile I was on summer family vacation on beautiful Crystal Lake, Michigan, I received a phone call from Barabara Quandt, Indiana State Director of the NFIB, asking if I would speak with Peter Schnitzler of the Indianapolis Business Journal about a story he was working on.

In speaking with Peter, I discovered that he was focused on a topic that is extremely important to the health of the Indiana economy and especially growth segments in the Indianapolis area like Life Sciences and medical device promoted by Biocrossroads.  Schnitzler's story focused on large corporate executives' migration to small and medium sized, locally headquartered companies.  While this is a primary focus for Career Solutions Group, it is also a key to the successful growth of new companies and industries in the Indianapolis area.  Key talent that is being downsized by localy Fortune 1000 companies must find job opportunities locally or they will have to relocate to other areas of the company.  The recession has provide a unique opportunity for smaller companies to attract high level talent that they normally could not attract.  But, "talent upgrading" as I call it also presents difficult challenges for small organizations who try to integrate managers used to a large corporate infrastructure.

One element of Schnitzler's article actually says the opposite of what I tried to convey to him.  He says that I joked about placing executives who didn't know what to do once they were on board.  I can say that I've never placed anyone at a small company who wasn't well counselled about the dramatic change in environment that they were entering.  It's one of the main reasons why our firm has been so successful in helping small, growing companies hire large corporate talent for the long term. 

This topic is very important for local business leaders to read about.  There is a stigma, especially in the private equity and venture capital community, about large corporate executives being able to make a successful transition to a smaller, high growth company.  It is possible.  And the most successful high growth companies, some that we work with, do this almost routinely.  But maybe surprisingly, many of the CEOs at these smaller, localy headquartered companies didn't want to talk to Peter about the article.  For various reasons, they didn't want what is "their business" publicized.  Some are very confidential and protective of any information which could be a competitive advantage.  Some are suspicious about having the IBJ write something about them which might be taken out of context.  What ever the reason, it is unfortunate that the stigma persists.  

But small Indiana headquartered companies (defined at 500 or fewer employees by the federal government) do successfully acquire talent from large corporations if they take the careful steps to create a specific role through job analysis, conduct a broad search to identify a potential "universe of candidates", and go through a detailed finalist selection process, picking from finalists who all meet the critical technical requirements of the role.  Many of these smaller companies do not have an HR departement and that is why engaging a firm like Career Solutions Group is a smart move for them.

Since 1995, Career Solutions Group has created custom recruiting solutions for Indiana headquartered companies.  Some of our projects have been national in scope for filling multiple, similar positions or populating talent databases with our client's competitors employee data.  Other executive search and executive recruiting assignments have been tailored to meet the specific needs of the client company, ranging from a broad national search to a niche industry search to a local or cross industry technical-skill-transition search.  Regardless of the size, scope, or objective of the search assignment, Career Solutions Group is committed to providing a high level of quality service, tailored to meet our clients' needs which has led to long term, repeat clients in a variety of industries like banking, medical device, advanced manufacturing, and more generally with local closely held businesses.  If you are a locally headquartered company, especially one of the smaller companies as described in the IBJ article, working with a an Indianapolis search firm for talent recruitment and talent acquisition can pay huge, long term dividends by reducing costly turnover and adding high skilled talent.